1. Introduction

Welcome to Zerox ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a safe experience on our website and with our services. This Privacy Policy explains how we collect, use, and protect your information when you use our student printing services.

2. Information We Collect

We collect information necessary to provide our services to you, including:

• Personal Information: Name, email address, and phone number (for order updates).
• Files for Printing: Documents (PDFs, images) you upload for printing.
• Usage Data: Information on how you interact with our website to help us improve our service.

3. How We Use Your Information

We use the collected information for the following purposes:

• Order Fulfillment: To print your documents and verify your identity upon pickup.
• Communication: To send order confirmations, status updates, and important service announcements.
• Service Improvement: To analyze usage patterns and improve our website and offerings.

4. Data Protection & File Retention

We take the security of your documents seriously.
File Retention: Files uploaded for printing are strictly confidential. They are stored securely only for the duration necessary to complete your order. Once your order is printed and collected (or after 48 hours for uncollected orders), your files are permanently deleted from our systems.

5. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our website or conducting our business (e.g., payment processing, cloud storage), provided they agree to keep this information confidential.

6. Cookies

Our website may use cookies to enhance your experience, such as keeping you logged in or remembering your preferences. You can choose to disable cookies through your browser settings, though this may affect some site functionality.

7. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have questions about your data, please contact us.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Email: teamzeroxprints@gmail.com
WhatsApp: Chat with us